Business Tech: Case Studies
The co-owner of a growing mortgage company wanted professional tech support that could set up their new office, including computers, printers, and Wi-Fi. He was also concerned about tech security. All too often the mortgage process can be greatly damaged by phishing emails which result in monies being diverted from the intended recipient to the bad actor.
Bergen IT advised and installed new equipment for on-site and distributed staff, trained the team on new software, and implemented our We Protect program to ensure that monitoring and security is in place.
Freed from the responsibility of being his own tech support, the owner has focused on growing the business. Bergen IT continues to be a strong tech partner with this expanding concern.
A packaging company that was worried about cyber risks contacted us about supporting their all-virtual distributed workforce. Staff is located from NJ to Colorado. We manage security and email, computer set-up and training of employees, and provide ongoing help desk support. We also work with the management team by providing regular Chief Technology Officer reviews.
HIPAA & FINRAA Compliance
An independent insurance brokerage needed to demonstrate that they met HIPAA & FINRA compliance regulations. Bergen IT supplied a comprehensive tech assessment, and then ensured compliance to meet government regulations by adding appropriate security hardware and software. We continue to support the business and provide monitoring and cybersecurity protection.
A theatrical ticketing agency needed a reliable tech partner. Bergen IT reviewed the set up in their office, including computers, printers, and firewall. We discovered shortcomings in the hardware and software that their previous tech support company had implemented. A detailed analysis was performed and then equipment and programs upgraded accordingly. Our We Protect plan is now in place to provide security and monitoring. We provide remote and onsite support, and we manage relationships with outside tech vendors.
A family-owned liquor store chain was ready to expand, but the technology being used was very dated. Bergen IT assessed each of the stores, and then proceeded to upgrade and roll out new hardware and software, including wifi, computers, printers, and cash registers. As each store is upgraded, they join our We Protect plan to ensure 24/7 monitoring and security protection.
Bergen IT offers award-winning, high-quality tech services to commercial and residential customers in the northern NJ and NYC areas. Our focus is on ensuring that our clients prosper and grow using technology safely, securely, and productively.